In the space of a year Artemis Optical Ltd’s business has grown from strength to strength, despite the woes of the current economic climate.
Setting a mission statement of ‘the right product on the due date’ Artemis aim to offer a service that is simple yet highly effective. This mission statement has to date revolutionized Artemis, reducing their overdues and customer returns by a factor of 3, as staff are focused on one simple goal. Artemis now deliver the RIGHT PRODUCT over 99% of the time and ship on the DUE DATE over 97% of the time. Commenting on this Ian Moyes (Managing Director), “With us it’s black and white, no grey areas. We try to develop a filter that is designed to add the most value, offers the most cost effective solution and is delivered when you need it’.
The Artemis team are delighted at the success of the first year and our customers say they are seeing the benefits of the changes implemented so far.