JavaScript must be enabled in order to view this page.
Customer Survey Questionnaire
Excellent
Good
Average
Poor
N/A
Q1.
Did the quality of the product meet with your expectations?
Q2.
Please rate the after sales support you have received
Q3.
When you last contacted Artemis Optical how would you rate the politeness, helpfulness and overall communication of the call / email?
Q4.
Whether your call was for a query, issue or purchase - please rate how you think your call was handled (was there sufficient ownership and responsibility?)
Q5.
If you have called Artemis with an issue - was the issue resolved within an reasonable timeframe?
Q6.
Was the packaging your product arrived in fit for purpose?
Q7.
Please rate overall - how has Artemis met with your expectations in terms of customer service?
The aim of this survey is to ensure that our customers receive the level of service and capabilities that they expect from Artemis Optical Ltd. We appreciate your particpation and your answers will ONLY be used for best practice purposes.
60-41%
20-0%
100-81%
80-61%
40-21%
Please select what percentage of deliveries from us have arrived on the due date?
Q8.
Would you like a site tour of our Plympton plant in Devon, UK?
Would you like a copy of our organizational chart and a list of contact details?
What frequency would you like to meet with our sales team?
Comments
Personal Details - These details will ONLY be used to ensure our contact information is up to date
Company
Name
Email Address
Thank you for your support, we understand your time is valuable and appreciate your input. If you are satisfied with your responses, please click the Submit button below, otherwise click Back to revise your answers.